Frequently asked questions
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General Questions
How experienced is your team?
Our team consists of highly skilled photographers, videographers, and editors with years of experience across various industries.
Can I see examples of your previous work?
Certainly! Visit our portfolio here to view samples of our past projects.
What is your cancellation policy?
If you need to cancel or reschedule, please notify us at least 7 days in advance. Cancellation fees may apply.
Do you require a deposit for bookings?
Yes, we require a 50& deposit to secure your booking. The balance is due upon project completion.
How can I book your services?
You can contact us via email, phone, or through the booking form on our website. We’ll schedule a consultation to discuss your project and requirements.
What services do you provide?
We offer a range of services, including photography, videography, and full production for events, corporate projects, advertisements, product shoots, and more.
Creative & Technical
Do you provide raw footage or unedited photos?
Yes, upon request. However, additional charges may apply for raw files.
Can you handle aerial photography or videography?
Yes, we have certified drone operators who can capture stunning aerial shots for your project.
Do you offer editing and post-production services?
Yes, we provide professional editing, including color correction, sound design, and special effects, depending on the project.
Can you work with our creative ideas?
Absolutely! We encourage collaboration and will work with you to bring your vision to life. If needed, we can also provide creative direction and concept development.
Event and Project Management
Do you travel for projects?
Yes, we are available for travel. Additional charges for travel and accommodation may apply based on the location.
How long does it take to deliver the final product?
Delivery time varies depending on the project. For example, edited photos are typically delivered within 1–2 weeks, while videos may take 2–3 weeks.
Do you provide equipment, crew, and props?
Yes, we bring all necessary equipment and crew. We can also arrange props or specialized gear if required.
What types of events do you cover?
We handle weddings, corporate events, parties, product launches, and more. Let us know your requirements, and we’ll tailor our services to fit.
Pricing and Payment
Do you offer discounts for long-term or recurring projects?
Yes, we provide customized packages and discounts for ongoing collaborations.
Are there any additional fees?
Additional fees may apply for overtime, travel, or specialized equipment. We’ll provide a detailed breakdown in your quote.
How do you determine project costs?
Pricing depends on factors like the type of service, duration of the shoot, number of crew members required, and post-production needs. Contact us for a custom quote.
Preparation and Delivery
Can you provide photos or videos in multiple formats?
Yes, we can deliver files optimized for print, web, or social media platforms.
How will I receive the final product?
Deliverables are provided via a secure online download link or on a physical drive, depending on your preference.
What should we prepare before the shoot?
We recommend having a clear concept and any required materials (e.g., scripts, outfits, props) ready. We can assist with preparation if needed.